frequently asked questions
How does the wheelchair stuff work?
Do you only look after people in people in wheelchairs?
Who looks after the maintenance of the vehicle?
Training; what’s involved and how do I get it?
How do I get WAT accreditation, and how long does it take?
Do we have any customers lined up?
Where are you going to operate?
How does the wheelchair stuff work?
We have developed the first fully accessible taxi fleet in Australia, every taxi will be able to take most passengers who use wheelchairs.
Do you only look after people in wheelchairs?
Lime is Australia’s only network that has been built from the ground up which is accessible for most people, whether able bodied or using a wheelchair. We provide a priority service for the disabled however most passengers can be picked up in this taxi. Lime is available for most passengers including the corporate market.
Who looks after the maintenance of the vehicle?
The maintenance of the vehicle is looked after by MACT Fleet Management.
We are on the road with a fleet which grows on a weekly basis.
No taxi network can guarantee you certain work. However, we are working with over 25 organisations including disabled organisations and corporate's with the intention of supporting Lime.
Training; what’s involved and how do I get it?
We will be providing specialised and professional training to you including training on customer service.
How do I get WAT accreditation, & how long does it take?
The WAT course is a 2 day course. Please contact the Taxi Council on 9332 1266 for more information.
Do we have any customers lined up?
Just as LIME is innovative we have some innovative ways of generating additional demand for you including the provision of a child seat in every taxi, the only fleet in Sydney to do so.
The network which Lime is using has made a substantial commitment to better linking bookings to drivers by investing millions of dollars in state-of-the-art technology. The result is a unique ‘closest cab’ system that will revolutionise pick up and drop off times and potential profits. Reduced ‘dead running’ and more reliable booking service should deliver more fares from the network allocated in the most efficient way.
Where are you going to operate?
We have network authority to operate in the Sydney metropolitan area, we will consider other opportunities as they arise.