Passengers. Lime: Luxurious, Innovative, Mobility for Everyone
Everything about Lime taxis, from its fleet of Mercedes-Benz vehicles, to its service quality, its operating principles and back up support systems, have been built with the aim to exceed passenger expectations.
Access for all passengers
Accessibility is a core principle underpinning Lime Taxis’ philosophy. For seniors and passengers using wheelchairs, Lime Taxis will bring previously undreamt of standards of access, comfort and safety.
Every vehicle in our luxurious fleet of Mercedes-Benz Vito taxis is fitted with innovative Wheelchair access. What’s more, passengers with disclosed disabilities will be given priority booking within our network.
Lime also meets the needs of parents with young children. Every taxi carries a child seat with additional room for your pram and other equipment giving you the confidence of your baby’s transport needs being met by every Lime taxi.
Comfort
The Mercedes-Benz Vito won the International Van of the Year 2005 award in Germany. The vehicle has been specially modified for the Sydney taxi market.
The interior boasts all leather seating to create an incredibly comfortable taxi experience.
Whatever your travel requirements, Lime taxis provide a level of comfort which will change your perceptions of taxi travel.
Reliability
The network system used by Lime has been designed to better link bookings with drivers by adopting state-of-the-art technology. The result is a unique ‘closest cab’ system that will revolutionise the Sydney taxi industry.
The GPS system is integral to our reliable service. Every vehicle is equipped with advanced GPRS systems ensuring drivers have up to date street directions. The system also allows our dispatch centre to track taxis. Our call centre uses this revolutionary technology to give you an honest answer and won’t leave you waiting for the ‘next available’ cab.
By registering your details as a passenger you can ensure that all your special travel requirements are recorded in our database so Lime can prioritise and tailor each trip to your needs.
Quality drivers
Lime drivers must complete the comprehensive training course unequalled in the Sydney taxi industry.
Their training includes customer service to ensure all our drivers are professional, friendly, and knowledgeable. This knowledge is supported by being well attired to bring a level of customer service that has, until now, eluded the taxi industry.
The fresh new uniforms and courteous and knowledgeable drivers will make traveling with Lime a pleasant experience.
Safety
The Mercedes-Benz Vito is well proven as a taxi in markets around the world. European safety features are standard in each vehicle and our wheelchair and child restraint systems are custom fitted to meet all passengers transport needs.
Whenever you step into a Lime taxi, you are in the hands of a well trained professional driver so you can sit back and enjoy a smooth ride.
Community spirit
Lime’s philosophy centres around community spirit. This is a service that is creating access and opportunities for the people with disabilities – people that deserve all the services enjoyed by the rest of Sydney.
Every time you travel in a Lime taxi, a percentage of the fare is donated to charity. These donations provide valuable funds to organisations that are dedicated to improving the quality of life for people with disabilities. Lime is also closely aligned with organisations for people with disabilities to ensure their members are constantly informed and benefit from the Lime service.
By supporting Lime you are supporting the disabled community, so register your interest today and help a worthy cause.