Privacy

MACT Holding Company Pty Limited (ABN 52 116 209 057) and its related bodies corporate (MACT Group, We) honour without reservation our commitment to our drivers and passengers (and other stakeholders) as well as our obligation to respect and protect the privacy of the personal information of individuals with whom we deal.

The information we collect

Whenever it is reasonable and practicable to do so, we only collect information about you directly from you.

We only collect personal information about you which is reasonably necessary to:

  • Provide you quality products or services
  • Consider applications and approaches you make to us
  • Maintain your contact details and preferences

We generally hold personal information relating to:

  • The products and services we provide or have provided to you
  • Your financial interests and sometimes your financial position
  • Your contact details and preferences

As a general rule the collection of your personal information will be necessary for us to provide a product or service to you or to maintain our relationship with you.

Sensitive information

We do not generally collect or disclose sensitive information about you unless required by applicable laws or rules. However, we may collect sensitive information that is health information relating to your disability (if any). Where we do so, we will collect this information directly from you.  Sensitive information includes information relating to:

  • Race
  • Political or religious beliefs
  • Sexual preferences
  • Criminal convictions
  • Membership of professional or trade associations or unions
  • Health information

Where we collect sensitive information about you, we will only disclose this information to other entities within the MACT Group (including their employees) and service providers (for example, call centre staff and drivers) and only where that disclosure is necessary to use your information for the purpose for which it was originally collected, or other related purposes.

How that information is used

We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission.  We may disclose your personal information to other entities within the MACT Group.

For example, we may from time to time use your personal information to inform you of investment opportunities or to provide information about products and services which we expect may be of interest to you. However we do respect your right to ask us not to do this.

We do not sell personal information to other organisations to allow them to do this.

We may disclose personal information to service providers who provide services in connection with our products and services.

Keeping information accurate and up to date

We take all reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.

Keeping information secure

We use security procedures to protect the information we hold. Access to and use of personal information within the MACT Group is appropriately limited to prevent misuse or unlawful disclosure of the information.

If other organizations provide support services, we require them to appropriately safeguard the privacy of the information provided to them.

Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.

How you can access your information

You can contact us to request access to your information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Dealing with us online

If you visit our website to browse, read or download information, our system will log these movements. These web site logs are not personally identifiable and we make no attempt to link them with the individuals who browse the website.

Cookies

A 'cookie' is a packet of information placed on a user's computer by a website for record keeping purposes. Cookies are generally used to:

  • access online services - if you visit and log into our secure areas, we will use cookies to enable us to authorise your access
  • manage advertising - we use advertising companies to deliver our online advertising. When you see one of our ads on a third party website, cookies are sometimes used to collect information about what pages you visit and the type of software you are using
  • traffic monitoring - we use tracking companies to gather information about how people are using the website, this information includes time of visit, pages visited, and some system information about the type of computer you are using. We use this information to enhance the content and services offered on the website.

Cookies may also be used for other purposes but in each case none of the information collected can be used to personally identify you.
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences).

If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites then you may not be able to gain access to all of the content and facilities in this website.

Links

We cannot guarantee or accept responsibility for the privacy practices or the content of websites to which we provide links.

Contact us

If you have any questions regarding our privacy policy or handling of information, please contact us:
By email:  info@limetaxis.com.au
By telephone: The Privacy Officer - 02 8595 1122

By using services provided by us (including our representatives and service providers) and providing us with information, you will be deemed to have accepted this Privacy Policy unless you tell us otherwise.